The Online Clinic That Never Stopped Showing Up
Swell Medical is the steady, 24/7 online clinic for everyday health needs — here through job changes, new babies, late-night scares, and cross-country moves.
Not medical advice. If symptoms are severe or urgent, seek emergency care. Prescriptions are not guaranteed. Medication and lab costs are separate.
AI-style intake helps organize what is happening, but the medical decision stays with a licensed clinician.
Built for the moments that interrupt real life.
Swell was made for the late-night symptom, the empty pill bottle, the lab result you do not understand, and the moment you finally decide to ask for help.
Get Care NowEveryday care, built with clear safety boundaries.
Swell focuses on common, non-emergency needs that can often be handled online, while being clear when in-person or emergency care is safer.
Tell us what is going on. We help route the next step.
We are not trying to keep you online at all costs. If something needs in-person or emergency care, we say that clearly.
When something comes up, we are awake with you.
For common, non-emergency concerns like cold, flu, COVID-19 concerns, sore throat, ear pain, sinus infections, UTIs, simple bladder infections, rashes, minor skin infections, allergies, pink eye, mild stomach issues, and mild headaches or migraines without emergency red flags.
If what you describe sounds like an emergency, Swell will tell you clearly that you need in-person or ER care.
Real help for real-life weight loss.
Weight loss care is clinician-led, individualized, evidence-based, and ongoing. Swell looks at your history, goals, medications, labs when needed, sleep, stress, movement, food, and real life.
No crash diets. No magic promises. Safe, steady progress with a team that sees the whole human.
Keeping everyday medications on track.
When it is medically safe, clinicians may be able to refill many non-controlled medications such as blood pressure, cholesterol, thyroid, certain asthma and allergy medications, and other stable long-term medications.
Swell does not prescribe controlled substances, including opioids, benzodiazepines, or stimulant medications commonly used for ADHD.
Labs that help you understand your health, not fear it.
When needed, clinicians can order routine screening labs, check key markers, support weight loss care or medication safety, explain results in plain language, and adjust your plan based on what they find.
Lab costs are separate and depend on the lab provider.
Swell is the clinic you can reach from the couch, between shifts, after bedtime, or before the day gets away from you.
Online care should still feel like real care.
Swell is not trying to replace every part of healthcare. It is designed to be a 24/7 clinic you can lean on for focused urgent care, weight support, medication refill review, and labs connected to those needs.
- Safe online care when appropriate
- Clear direction when a situation needs in-person care
- Plain-language pricing before you decide
- Human clinicians behind the screen
Getting help should not feel like a guessing game.
The path is simple: you tell Swell what is going on, Swell tells you if online care can safely help, you see the price and visit type clearly, and you decide whether to move forward.
Create your free account
Start from your phone, tablet, or computer. No insurance card and no payment are required yet.
Start a free screening chat
Tell Swell what is bothering you, how long it has been going on, current medications, and anything else that matters.
Clinician safety review
A licensed clinician reviews what you shared and decides if this can be safely treated online.
Choose chat or video
If online care is appropriate, Swell guides you to the visit type that fits your state, symptoms, and safety needs.
Complete your visit
Your clinician reviews your history, asks questions, makes an assessment, and explains the recommended next step.
Follow up without starting over
Reasonable follow-up messages about the same issue are included with the consultation.
Clear numbers before you move forward.
Swell is cash-pay only. No insurance games. No surprise bills. Sign-up and the initial screening chat are free.
Chat Visit Deposit
Charged only after you decide you want a chat visit with a clinician. Applied toward the $75 total consultation fee when the visit is completed.
Video Visit Deposit
Charged only after you decide you want a video visit with a clinician. Applied toward the $75 total consultation fee when the visit is completed.
Total Consultation
Includes the main chat or video visit plus reasonable follow-up messages about the same issue. No subscription or monthly membership.
Deposits protect clinician time and keep pricing fair.
A Care Deposit Fee is a small piece of the visit total paid up front once you say, “Yes, I want a visit.” It is not charged just to look around or start the free screening chat.
The doctor who wanted healthcare to feel human again.
Before Swell Medical was a website or a service, it was a feeling Dr. Laura Purdy could not ignore: this should be easier. People are trying so hard just to be okay.
Dr. Laura Purdy, MD, MBA, is a family physician, mom, founder, and telehealth builder who created Swell as a clinic for real life: low drama, high safety, deeply reliable, and built to show up in the in-between moments.
Good telehealth knows its limits.
Swell uses evidence-based guidelines and real-world clinical judgment to decide what is safe online, what should be seen in person, and what needs emergency attention right now.
Not emergency care
Severe, urgent, or worsening symptoms should be evaluated through urgent or emergency care.
Not primary care replacement
Swell is a focused 24/7 clinic you can lean on, not the only place your care lives.
No controlled substances
Swell does not prescribe opioids, benzodiazepines, or stimulant medications commonly used for ADHD.
No guaranteed prescriptions
A clinician decides what is appropriate based on safety, symptoms, history, and applicable rules.
You are allowed to have questions.
Swell answers them plainly so you are not left guessing how online care, pricing, deposits, and safety work.
Swell Medical is a 24/7 online clinic for everyday health needs, available in all 50 states plus DC by chat and video depending on your state and situation.
The total consultation fee is $75. The Care Deposit Fee is $30 for chat or $50 for video, applied toward the $75 total when the consultation is completed. Medications and labs are separate.
No. Swell Medical is cash-pay only. Swell does not bill insurance or send surprise claims.
No. Swell is not designed to replace a primary care relationship. It focuses on problem-focused urgent care, weight loss support, medication refills for many non-controlled medications, and labs linked to those needs.
The journey typically includes intake, honest conversation, a plan, medication options when appropriate, labs when needed, and follow-up over chat or video. No miracle promises.
Safety is the line Swell does not blur. If a symptom or situation is outside what can safely be handled online, Swell will say so and direct you to the safer option.
You do not have to have it all figured out before you ask for help.
If you have been carrying symptoms, worry, an empty pill bottle, lab results you do not understand, or the weight of not knowing where to start, Swell will walk through it one clear step at a time.
Not medical advice. If symptoms are severe or urgent, seek emergency care. Prescriptions are not guaranteed. Medication and lab costs are separate.